Privacy policy

Last updated: March 17, 2026

Retro's operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Retro's is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including payment card information and transaction details.

  • Transaction information including the items you view, put in your cart, or purchase.

  • Usage information including IP address, device information, and how you interact with the Services.

Personal Information Sources We may collect personal information from the following sources:

  • Directly from you including when you create an account or communicate with us.

  • Automatically through the Services including through the use of cookies and similar technologies. Retro's uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

     

  • From our service providers including Shopify and Klaviyo.

     

How We Use Your Personal Information

  • Provide and Improve Services: To process payments, fulfill orders, and manage your account.

  • Marketing and Advertising: To send marketing communications by email, text message, or postal mail. This includes using your activity (such as abandoned carts) to send tailored reminders.

  • Security and Fraud Prevention: To authenticate accounts and detect malicious activity.

How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for legitimate purposes:

  • With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, fulfillment, and SMS delivery).

  • With business and marketing partners to provide marketing services.

  • The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Relationship with Shopify The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy.

Children's Data The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority.

Security and Retention We implement security measures but cannot guarantee "perfect security." We retain your personal information as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices Depending on where you live, you may have the right to access, delete, correct, or move your personal information.

  • Managing Communication Preferences: You may opt out of promotional emails via the unsubscribe link. For SMS, you may opt out at any time by following the instructions provided in the message (e.g., clicking the unsubscribe link provided).

International Transfers We may transfer and process your personal information outside the country you live in, including transfers to the United States or other jurisdictions where our service providers operate.

Contact Should you have any questions about our privacy practices, please contact us at: Email: info@drinkretros.com

Address: 265 Henderson Valley Road, Henderson, Auckland, AUK, 0612, NZ